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Frequently Asked Questions
Everything you need to know about MOE GOT IT — booking,
payments, entertainment, event services and technology support.
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Hours of Operation
Contact Information
Availability & Booking
Payment Methods
- Visa, Mastercard, American Express and Discover
- Cash App
- Venmo
- Zelle
- Checks are accepted; however, the date is not booked until the check clears.
Payment Processing
Travel Fees
- Events within 35 miles of the office: no travel fee.
- Events beyond 35 miles: $1 per mile for the total distance from the office to the event location.
- 34 miles away = $0 travel charge.
- 39 miles away = $39 travel fee.
- 50 miles away = $50 travel fee.
Refund & Cancellation Policy
- No refunds are provided.
- Once a deposit or full payment is received, the date is reserved exclusively for you.
- Other booking requests for that time slot are turned down.
- Payments allow planning, preparation and resource commitment for your event.
- Events may be rescheduled for up to two years, contingent upon availability.
Contracts & Documentation
- Contracts are sent directly to your email after online booking.
- Your contract contains the important information regarding your event.
Insurance
- MOE GOT IT is fully insured up to $2,000,000 for venue peace of mind.
Staff Dress Code
- Standard dress is all black: dress pants, black shirt and black shoes.
- Staff may dress according to the event theme when appropriate.
Additional Services & Policies
Pricing
- Standard rate: $450 for up to 4 hours.
- Pay in full during booking: $400 — a $50 savings.
- Deposit option: $225 now and $225 due 7 days before the event.
- Additional hours: $100 per hour over 4 hours.
Multiple Area Setup
- Two separate areas at the same event space: $150 for additional equipment setup and breakdown.
- Last-minute on-site change to two areas: $300.
Announcements & MC Services
- There is no extra charge for introductions, toasts or other DJ announcements.
Professional Setup
- 2 powered highs
- 2 powered subs
- 2 wireless microphones
- Professional mixing equipment
- Extensive music library covering all genres and eras
- Custom playlist consultation
- Setup and breakdown included
Book DJ services online.
Pricing
- Pay in full: $350 — $50 off the normal $400 rate.
- Deposit option: $200 now and $200 due 7 days before the event.
- Price covers the start and finish time of your event.
Space Requirements
- Approximately 10 feet of surrounding space is needed.
Props
- Unlimited props are available.
- Props can be geared toward your event theme.
- There is no additional charge for props.
What's Included
- Professional 360° rotating camera arm
- High-quality 4K video recording
- Instant digital delivery by text, email or QR
- Custom branded overlays and filters
- Props and accessories
- Attendant to assist guests
- Online gallery for videos
Book the 360 Photo Booth.
Pricing
- Pay in full: $350 — $50 off the normal $400 rate.
- Deposit option: $200 now and $200 due 7 days before the event.
Description & Features
- Unlimited digital photos.
- Instant digital delivery so guests can share memories immediately.
- Approximately 3 feet of surrounding space is needed.
- High-resolution digital camera.
- Digital copies delivered to phones.
- Fun props and accessories.
- Attendant included.
- Online photo gallery.
Book the DIY Photo Booth.
Pricing
- $175 for party lighting and uplighting.
What's Included
- Professional DJ disco lighting effects
- LED uplighting with customizable colors
- Dance floor lighting
- Professional setup and programming
Pricing
- $175 including delivery up to 35 miles.
- Beyond 35 miles, the $1-per-mile travel fee applies.
- Example: 40 miles away = $215 total.
- Price covers up to 6 hours.
Generator Specifications
- Commercial grade
- Can last up to 6 hours of hard use
- Approximately 65 dB or quieter
- Additional fuel can be added if necessary
What's Included
- Professional-grade quiet generator
- Fuel for the event duration
- Delivery, setup and pickup
- Extension cords and distribution boxes
- Emergency fuel backup available
MOE GOT IT provides entertainment services as well as
business and IT solutions.
Website Design
- Custom design built around your brand
- Mobile responsive design
- Contact forms, booking and gallery pages
- SEO-friendly structure
- Typical turnaround of 1–2 weeks
Website Maintenance
- Monthly security updates and patches
- Up to 2 content edits per month
- Performance and speed monitoring
- Plugin and software updates
- Monthly backups and reports
- Priority support
Remote Computer Repair
- Virus and malware removal
- Slow-PC diagnosis and optimization
- Software installation and crash troubleshooting
- Printer, email and network issues
- Data backup and file recovery
Small Business IT Support
- Network setup and configuration
- Google and Microsoft business email setup
- Hardware repairs and upgrades
- Cybersecurity basics for small teams
- Ongoing IT consultation and support
- Monthly service contracts are available after a consultation with Maurice.
General Computer Repair
- Hardware repairs and upgrades
- Software installation and troubleshooting
- Performance optimization
- Most software-related issues will not cost more than $75.
- Hardware issues may involve additional costs depending on what is needed.
IT Operating Hours
- Monday–Friday: 8:00 AM–6:00 PM
View IT Services
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Contact MOE GOT IT
- MOE GOT IT arrives at least 1 hour and 30 minutes before most events.
- For weddings, arrival is approximately 2 hours before the event.
- This allows enough time to set up, test all systems and resolve any issues before the event begins.
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